Warranty

Warranty

Warranty
you are protected

Warranty

ONE (1) YEAR BASE LIMITED WARRANTY 

The One (1) Year Base Limited Warranty applies to all eligible purchases. Registration is not required to obtain the benefits of the one (1) year Base Limited Warranty. THIS BASE LIMITED WARRANTY IS EXTENDED TO THE ORIGINAL END USER AND IS NOT TRANSFERABLE. 

FIVE (5) YEAR REGISTERED LIMITED WARRANTY 

The Five(5) Year Registered Limited Warranty applies to eligible purchases which are registered with Evolution Protection LLC at www.myevoguard.com/register, within the first ninety (90) days of ownership. 

The Five (5) Year Registered Limited Warranty extends all time periods described in the Base Limited Warranty from one (1) year from the date of purchase to five (5) years from the date of purchase. There is no charge for the Registered Limited Warranty. 

THIS REGISTERED LIMITED WARRANTY IS EXTENDED TO THE ORIGINAL END USER AND IS NOT TRANSFERABLE. 

Register here for 5 Year Warranty

Coverage

Coverage

Evolution Protection LLC warrants that the Technical Mesh Barrier and Structural Stakes shall be free from defects in material and workmanship for a period of one (1) year from the date of purchase, subject to the following conditions and exclusions:

Period of Coverage:

Repair and replacement parts will be covered for a period of (1) year from the date of purchase for usage by the original purchaser.

What is covered by this warranty?
  1. The Technical Mesh Barrier and Structural Stakes, if deemed defective, will, in Evolution Protection LLC's sole discretion, be repaired, be replaced with the same or an equivalent product, or be refunded up to the original purchase price for up to one (1) year from the original purchase date.
  2. In the event a replacement component is provided, the warranty coverage ends two (2) years following the receipt date of the replacement unit by the consumer or the remainder of the existing warranty, whichever is later. Evolution Protection LLC reserves the right to replace the component with one of equal or greater value.
  3. Return freight and reshipment costs (ground freight only) are prepaid by Evolution Protection LLC for warranty claims that meet the eligibility requirements.
What is not covered by this warranty?
  1. The Stake Caps, Reusable Zip-Ties, the Ground Pins, and the Carrying Bag are not covered by this limited warranty. 
  2. Cosmetic damage and normal wear and tear to the Technical Mesh Barrier and Volcanic Fiber Stakes caused by ordinary use.
  3. Labor costs to uninstall or reinstall a product for which a warranty claim is made.
  4. Damage caused by improper installation, misapplication, misuse, modifications, abuse, negligent handling, failure to perform required maintenance or to maintain the product correctly, or damage due to mishandling in transit.
  5. Failures caused by any external cause or act of God, including but not limited to, collision, theft, vandalism, riot, war, fire, freezing, lightning, earthquake, windstorm, hail, water, flood, debris flow, tornado, or hurricane.
  6. Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any delay in repair or replacement of the defective part(s).
  7. Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found.
  8. Overnight freight or special shipping costs for replacement or repair part(s).
  9. Products purchased, used, or operated outside North America.

Claims

How to initiate a warranty claim

To initiate a warranty claim call 1-888-203-0596. The receipt will be required as proof of purchase and to determine the beginning date of warranty coverage. To preserve the proof of purchase and extend coverage free of charge, Evolution Protection LLC encourages customers to register for the Five (5) Year Registered Limited Warranty at www.myevoguard.com/register.

General - Disclaimer of Implied Warranties

This limited warranty is in lieu of all other expressed or implied warranties, including any warranty of FITNESS FOR A PARTICULAR PURPOSE OR USE and any implied warranty of MERCHANTABILITY otherwise applicable to Evolution Protection LLC. There are no warranties extended other than as provided herein. This limited warranty may be modified only by Evolution Protection LLC.

THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES HEREIN. EVOLUTION PROTECTION LLC HEREBY EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF TIME, LOSS OF PROFITS, INCONVENIENCE, OR LOSS OF USE OF THE PROPERTY, FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY, APPLICABLE TO THIS PRODUCT.

How state law applies

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

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